In our fast-paced business world, constant learning and adaptation are keys to success. As a proud owner of Westway IT, I've gleaned insights from numerous resources. Today, I'd like to share four books that have profoundly influenced my business approach.
The Checklist Manifesto by Atul Gawande:
This book emphasizes the understated power of checklists. In complex environments, from aviation to surgery, a simple checklist can make a colossal difference in outcomes. It isn't about spoon-feeding a process, but ensuring crucial steps aren't missed.
Communication is the backbone of any business. Voss, with his experience in FBI hostage negotiations, brings a fresh perspective. From understanding motivations to extracting information with the right questions, this book is a masterclass in effective dialogue.
A recommendation from Richard Tubb, this little book packs a powerful punch. Its central message resonates deeply: the art of giving, sharing value, and helping others is a transformative approach to life and business.
Often called the marketing bible, this read provides answers to almost every question a marketer might have. From addressing concerns about competitors to the benefits of video marketing, it's a treasure trove of wisdom.
John is the founder of Westway IT and works directly with small businesses across Gloucestershire to keep their IT secure, productive and stress-free.
With a BSc in Computer Science and hands-on experience supporting businesses from 1 to 40 users, he specialises in cyber security, Microsoft 365 and business automation.
An award-winning MSP owner and active member of the global IT community (including GTIA), John focuses on solving real business problems, not just technical ones.