Our remote support tool has started to download.
Once downloaded please run our remote support tool and follow the on screen instructions.
Published on Thu 21 Mar 2019
The new Data Protection Regulations introduced in May meant that I had to change the diary app I was using. I was disappointed because I had a lovely system set up whereby I could email clients a link to my diary and they could select their own date and time slow, reducing the need which sometimes arose to try and co-ordinate thee or even four people’s diaries by way of emails or text messages — a truly tortuous process. It also sent automatic reminders meaning I experienced far fewer "no shows" than in the past.
I am an Office for Business user and absolutely love the face that the data is stored in the UK, fully encrypted while and transit and being store, and I can log into my client’s files using my data or iPad wherever I am — in their home during a meeting, in my car with a spare half hour to kill, or sitting the Dentist’s waiting room (she’s always running late!). It has revolutionised the efficiency of my business.
I discovered it was possible to set up a similar diary booking system within Office 365 to the one I had been using via the Microsoft Bookings app. Unfortunately, as with most software written by Microsoft it proved to be less than simple to get up and running. I consider myself intelligent and perfectly capable of finding pretty much any information I need via internet searches, but I had reached the end of my tether and was wasting more time than was sensible trying to get this working myself.
"John to the Rescue" - he logged into my machine remotely, changed a few settings, and half an hour later I was up and running with my new diary booking system. It really couldn’t have been simpler. Next time, I won’t waiting until I am ready to throw my machine out of the window — I will simply call John at Westway IT and let all the stress ebb away!
Kirsty is a financial adviser.