Looking for a modern business phone system? What you need is something that is fast, reliable, easy to set up and comes loaded with features.
Westway IT recommends Cloudya as our preferred supplier, and here's why:
Cloudya is an intelligent cloud communications platform that makes business communication simple, intuitive, and hassle-free. And you can use it anywhere via a mobile app, desk phone, MS Teams integration or a web app. Great for modern business!
Cloudya comes with a range of features to enhance your communication experience, including:
Audio and video conferencing
Screen sharing
A complete app suite
CRM integration
Single login
A dedicated phone number
Call queues and ring groups,
Freedom to communicate from any device
And the flexibility to scale up or down based on your needs.
The features we love (and we know you will too) include:
Intuitive menus: Cloudya's intuitive interface helps your team quickly get to grips with managing and directing calls.
Time control: Being able to divert calls to an answering service, colleagues, or specific devices helps you handle business 24/7.
Detailed contact cards with speed dial options: Keep on top of client and supplier communication in one place.
Real-time call history: Understand your usage with real-time call history on an individual's apps, including call types, duration, and even by contact.
Cloudya supports integration with over 200 CRM platforms and Microsoft Teams, which offers you increased business flexibility and reachability.
With their 'Contact Centre Hub', you can access your communication history, providing a true omnichannel experience that includes phone, email, web chat, SMS, video, WhatsApp, and Teams.
With Westway IT, clients on a monthly plan can scale their Cloudya business phone system to fit their current business and their future business needs. This will provide you with plenty of flexibility to grow and make changes in your team or premises.
Each person can have multiple devices, including desk phones, mobile apps, and web apps, on a laptop with a headset, allowing them to work from anywhere at any time.
Great for on-site and off-site teams, travelling for business and those days when you want to stay home to get a project finished.
Book a call with John today on westwayit.co.uk/30
Managing Director, Westway IT
John is the founder of Westway IT and works directly with small businesses across Gloucestershire to keep their IT secure, productive and stress-free.
With a BSc in Computer Science and hands-on experience supporting businesses from 1 to 40 users, he specialises in cyber security, Microsoft 365 and business automation.
An award-winning MSP owner and active member of the global IT community (including GTIA), John focuses on solving real business problems, not just technical ones.
Published: 26 August 2025 | Last Updated: 26 August 2025
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